Shipping & Returns

Our shipping policy is designed to ensure a smooth and reliable delivery process for all our valued clients. Here is what you can expect from Preserva Tradition:

1. Shipping Options: We offer  standard shipping, expedited shipping, and overnight shipping. You can select the option that best suits your timeline and budget during the checkout process.

2. Processing Time: Orders are typically processed within 1-5 business days after payment verification. During peak seasons or promotions, processing times may be longer, but we always strive to dispatch your order as quickly as possible.

3. Shipping Time: Shipping times vary depending on your location and the shipping method selected. Once your order has been dispatched, you will receive a tracking number to monitor the progress of your shipment. Estimated delivery times will be provided based on your chosen shipping method.

4. Shipping Costs: Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping costs during the checkout process before making your purchase.

5. International Shipping: We do not offer International shipping at this time.

6. Shipping Restrictions: Some products may have shipping restrictions due to their size, weight, or contents. Please review the product description and shipping information carefully before placing your order.

7. Customer Support: If you have any questions or concerns about your shipment, our customer support team is available Monday through Friday to assist you. You can reach out to us via email, and we will do our best to resolve any issues promptly.
    

We strive to provide excellent service and ensure that your shopping experience with us is hassle-free from start to finish. If you have any further questions about our shipping policy, please don't hesitate to contact us.